What Are the 6 Core Functions of an AI Agent?

https://varimail.com/articles/ai-that-connects-to-my-website-knowledge-base-the-rise-of-ai-agents-in-customer-service/

Look, the buzz around AI agents in customer service is louder than ever. Everyone’s talking about them like they’re the silver bullet to support headaches—cut costs, speed up responses, and keep customers happy 24/7