Voice AI can slip up by mishearing or misinterpreting info, leading to wrong...

https://www.bookmarkingvictor.win/voice-ai-can-slip-up-by-mishearing-or-misinterpreting-info-leading-to-wrong

Voice AI can slip up by mishearing or misinterpreting info, leading to wrong answers. One way to catch errors early is adding a readback step—like having the system repeat your order ID—to confirm accuracy