Voice AI can misinterpret info, leading to wrong answers that confuse...
https://wiki-cable.win/index.php/What_Should_the_AI_Disclosure_Line_Sound_Like_on_a_Phone_Greeting%3F
Voice AI can misinterpret info, leading to wrong answers that confuse customers. A solid way to catch errors early is to have the system read back order IDs before finalizing, so users hear exactly what’s recorded