Patients no longer want to wait weeks for a letter. In my years managing clinic...

https://telegra.ph/The-Prescription-Black-Hole-How-Do-I-Know-My-Script-Was-Actually-Sent-06-03

Patients no longer want to wait weeks for a letter. In my years managing clinic admin, I have seen how digital tools shift expectations. Today, patients value the speed of video consults and the convenience of secure messaging