Mobile AI voice agents let customers speak naturally instead of navigating IVR...

https://zaneznae304.lucialpiazzale.com/what-is-the-best-way-to-handle-sorry-i-didn-t-get-that-moments-in-voice

Mobile AI voice agents let customers speak naturally instead of navigating IVR menus or typing into chatbots. They can handle routine requests on a call, then pass complex cases to staff with context