Dispensary POS Training for Returns, Refunds, and Voids
https://waylonlzll017.summitquill.com/posts/how-to-coach-budtenders-on-upselling-without-pressuring-guests
Returns, refunds, and voids happen less often than standard sales, so staff can forget the correct steps when one occurs. For dispensaries, the goal is to keep the interaction accurate, compliant, and easy to understand