After testing AI customer service platforms in 2026, I’ve seen some cut costs...

https://deanssuperchat.capitaljays.com/posts/muchbetter-case-study-how-they-hit-70-automation-in-7-days

After testing AI customer service platforms in 2026, I’ve seen some cut costs from $3-$6 per interaction down to just $0.25-$0.50. It’s not about bots fully resolving every issue but smart assist tools that speed up agents' work